Terms of Service

1. Scope & non-employment / non-investment

• These Terms govern use of the site and any inquiry/booking workflow for furnished short-term accommodation and/or hot-desk units.
• You are not hired by us. No employment, partnership, agency, or investment agreement is created by a booking.
• Any statements about facilities or services are descriptions of availability/handling and do not constitute securities or investment offers.

2. Booking request, acceptance, and contract

• You may submit a booking request via the site. A contract is formed only when we send acceptance/confirmation to you.
• Provide accurate information. We may refuse or cancel if information is incorrect or fraudulent.
• Availability, unit assignment, and check-in details are subject to confirmation and local property rules.

3. Payment, fees, and refunds

• Prices, payment methods, and any additional charges are shown during the booking process and in your confirmation.
• Refunds (if any) depend on our cancellation/adjustment rules, the property situation, and applicable law.
• Any bank fees or transfer charges are your responsibility unless otherwise stated.

4. Use of the premises & prohibited acts

• Keep the unit and shared areas in good condition and follow posted instructions.
• Prohibited: illegal activities, harassment, dangerous conduct, nuisance, unauthorized guests, alteration of fixtures, and obstruction of operations.
• We may cancel or require you to leave if you materially violate these Terms or local property rules.

5. Check-in / check-out, late entry, and keys/access

• Arrival must be within the time range stated in your confirmation.
• If you are late or cannot arrive, contact us promptly; acceptance of changes is not guaranteed.
• Any key/access device handling and return obligations are subject to the confirmation and property rules.

6. Liability limitations

• To the extent permitted by applicable law, we are not liable for indirect damages such as lost profits, business interruptions, or special losses.
• Our liability for damages arising from our breach is limited to the amount paid for the relevant booking, except in cases of intent or gross negligence where such limitation is prohibited by law.
• We are not responsible for disruptions caused by force majeure (e.g., disasters, power outages, network failures beyond our control).

7. Changes to Terms

• We may update these Terms. Updates take effect from the time they are posted unless otherwise indicated.
• For existing bookings, the Terms applicable at the time of acceptance generally apply unless we reasonably notify and you agree, or a legal requirement compels changes.

8. Privacy & identifiers

• If we collect personal information or personal-related information via cookies or similar terminal identifiers, we provide notices and handle it in line with Japanese requirements for handling personal information.
• For details on purposes, categories, third-party provision handling, retention, and user rights/procedures, please refer to our Privacy Policy.
• We use cookies/identifiers only as described in the Privacy Policy.

9. Specified Commercial Transactions Act (operator identification)

10. Contact

• Email: [email protected]
• Phone: +81 320 323 2047
• Business hours: as indicated during booking inquiries (or reply may take time).